Privacy Policy

Effective & Last Modified 01/01/2022

PLEASE READ THE FOLLOWING PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE OR OTHER SERVICES THAT WE PROVIDE. BY ACCESSING OR USING OUR WEBSITE OR OUR SERVICES (OTHER THAN TO READ THIS PRIVACY POLICY FOR THE FIRST TIME), YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY.

Data Privacy is important to SILVER FERN HEALTHCARE, LLC. (“Silver Fern” or “Company”). We are committed to protecting the personally identifiable information you provide us through this Website. We have issued this Silver Fern privacy policy statement as a courtesy to visitors to inform them of what data will be gathered on this Web site, how it will be used and with whom it is shared. If you have any questions regarding this privacy statement, contact info@silverfernhealthcare.com.

The privacy policies described on this page apply to all visitors to the www.silverfernhealthcare.com and related sites, as do our Terms of Use.

1. Information Collected
Silver Fern collects and retains contact information for you as a visitor only if you voluntarily agree to supply us with this information. You may choose to provide us with this information, including your name, e-mail address, street address, telephone number or other information to access protected information on our Web site or so we can follow up with you after your visit. If you have voluntarily provided this information, you have consented to the collection and use of your personally identifiable information (PII) as described in this Privacy Policy
Silver Fern does not share, sell, rent, or trade PII collected through this Web site with third parties for their sole promotional purposes or as otherwise outlined in this policy. If you voluntarily provide PII we may use such information to send emails, respond to a request from you, provide with you content through the Website, to administer surveys, to authenticate you to third -party vendors we use, to personalize your experience and to perform analytics to improve our performance.
Silver Fern may also disclose information in particular cases when we have a good faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect and defend our rights or property; (c) enforce the Web site Terms and Conditions of Use; or (d) act to protect the interests of our users or others.
In the event Silver Fern goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information collected through this web site may be among the assets transferred. You will be notified via prominent notice on our Web site for 30 days of any such transaction post-closing that results in change in ownership or control of your personal information.

2. Use of Web Site
Silver Fern may observe your activities, preferences, and transactional data relating to your use of this web site and our services. While we may collect or log this information, we do not identify you or match this information with your other personal information (such as your IP (Internet Protocol) address) unless you have chosen to identify yourself by completing a contact form on the Web site. We may use this collected or logged information to diagnose web site technical problems. Silver Fern or our authorized service provider may use this information to track aggregate traffic patterns throughout this web site. If you have submitted contact information via forms on the site, Silver Fern may use information from cookies and web beacons to provide you with information about the Company and its Service (s).

3. Cookies
Cookies are small text files that our web sites ask to place on your computer’s hard drive. If your browser is set to accept cookies, then your browser adds the text in a small file. We do not use cookies to read any other information on your computer’s hard drive. We use cookie technology to authenticate your access to various areas of our web site, tailor its content to your preferences, to help us analyze web traffic in general and to track when site visitors’ complete surveys. You can set your browser to refuse cookies, or to warn you before a cookie is placed.
We may also use web beacons, or transparent GIF files, provided by our service provider to report activity on our site, help manage our online advertising and measure its effectiveness. These files enable Silver Fern to recognize a cookie on your web browser, which in turn enables us to learn which advertisements are most effective. The cookie was placed either by us or by our service providers. The information that we collect by means of these technologies is anonymous and not personally identifiable unless you have chosen to identify yourself through a form on the web site.

4. Data Processing
Any personal data collected about EU (European Union) visitors via this web site will be processed in the United States by Silver Fern or a party acting on its behalf. When you provide personal data to Silver Fern, you consent to the processing of your data in the United States as this Web site is operated in the United States.

5. Third-Party Web Sites
This Web site may contain links to other sites that are not owned or controlled by Silver Fern. Please be aware that we, Silver Fern, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.
We may post customer testimonials on our web site, which may contain personally identifiable information such as the customer’s name. We do obtain the customer’s consent prior to posting the testimonial to post their name along with their testimonial. If you wish to request the removal of your testimonial, you may contact us at info@silverfernhealthcare.com. Additionally Silver Fern reserves the right to remove any posted testimonial in its sole discretion and for any reason.

6. Online Forums
On this site, we may provide the opportunity for you to post comments, for example on a blog or bulletin board. These comments and discussions are moderated and may be accessed for technical reasons. We will not use the information you post on an online forum beyond the purpose for which you posted it. You should only post personal information to online forums with the awareness that the information will be made available to others inside and outside of Silver Fern. Any comments posted by individuals on an online forum, such as a blog, are his or her own and should not be considered as reflecting the opinion of Silver Fern. To request removal of your personal information from our blog or community forum, contact us at info@silverfernhealthcare.com In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. Additionally Silver Fern reserves the right to remove any posted materials in the Online Forum in its sole discretion and for any reason.

7. Security
Silver Fern employs industry standard security measures to ensure the security of all data. However, the security of information transmitted through the Internet can never be guaranteed. Silver Fern is not responsible for any interception or interruption of any communications through the Internet or for changes to or losses of data. Users of our site(s) are responsible for maintaining the security of any password, user ID, or other form of authentication involved in obtaining access to password protected or secure areas of any Silver Fern site(s). In order to protect you and your data, Silver Fern may suspend your use of a site, without notice, pending an investigation, if any breach of security is suspected. Access to and use of password protected and/or secure area of any Silver Fern site is restricted to authorized users only. Unauthorized access to such areas is prohibited and shall lead to criminal prosecution.

8. Changes to this Privacy Statement
If we decide to change this privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by email.

9. Your California privacy rights
Under California Civil Code 1798, California residents with an established business relationship can request information about sharing their personal information with third parties for the third parties’ direct marketing purposes. If you are a California resident and would like more information, please contact your service Silver Fern at the email address noted under Additional Information below.

10. SSN Protection Policy
We do not collect Social Security Numbers (SSNs) in the normal course of business from customers or their employees/members/participants. We do keep records of SSNs on our employees and contractors as required by law. We safeguard SSNs by protecting the confidentiality of, prohibiting unlawful disclosure of, and limiting access on a “need to know” basis through physical, technical, and administrative safeguards.

Additional Information:
Questions regarding this Statement or the practices of this Site should be directed to Silver Fern by emailing such questions to info@silverfernhealthcare.com or by regular mail addressed to Silver Fern Healthcare, LLC. Attn: Privacy, 263 Main Street, Suite 309, Old Saybrook, CT 06475