Cynthia (Cindy) Wicks

Chief Client Officer

Cynthia (Cindy) WicksLinkedIn Profile
Cynthia has more than three decades of healthcare industry experience within national managed care organizations, health insurance companies, ACOs, physician IPAs, and hospital system organizations. She has a strong balance of analytical expertise and matrix management abilities providing leadership to businesses undergoing startup, rapid growth, or major transformation, and is able to work with boards, board-level committees, and executives to provide vision and establish strategy.

Cynthia is highly successful at establishing project specifications and working with cross functional teams to develop, implement and execute strategies on time and on budget with a keen ability to maximize process and organizational efficiencies and anticipate and mitigate risks through creative solutions. She is a subject-matter expert in payor/provider relationships; negotiations and alliances; provider risk and incentive reimbursement models; and alignment of provider reimbursement models with benefit designs, incentives, metrics, and fund flow models for commercial, self-insured, Medicare Advantage, and managed Medicaid products. Cynthia has worked with hundreds of physicians improving quality and total cost of care metrics to assure maximum success with value-based contracts.

Cynthia earned her MBA from Rensselaer’s Hartford Graduate Center and her MHA from Duke University. She holds a BA in biology from Bucknell University, Lewisburg, PA.

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